Model 2020 Dental Stool
- Comfort and durability meet to create this traditional Dental office stool.
- Comfortable 4″ Thick, 15″ diameter seat cushion
- Many options allow ability to customize
- Various height options 18″ to 24″
- 250lb weight capacity
Click here for the Brewer Upholstery Color Chart
Return Goods Policy: Products must not be returned without proper written or verbal authorization from Brewer in the form of a Return Material Authorization (RMA). Requests for RMA must be made prior to return of product. All requests for authorization must include: (1) the reason for requested return, (2) the original purchase order number, (3) Brewer item number, and (4) the quantities of product to be returned.
Non-warranty product returns must be made PREPAID to Brewer, must be without damage, and must have the original Brewer packaging intact. The RMA number should be referenced on the outside of the packaging for all returns. Unauthorized returns, returns not referencing Brewer’s RMA number, re-boxing fees on items received with damaged packaging and potentially hazardous returns will be refused, and may be assessed a restock fee of 25% on any potential credit(s) that would be processed. Returns must be received within 60 days of issuing the RMA. Unauthorized returns, returns not referencing Brewer’s RMA number and potentially hazardous returns will be refused, are subject to an additional $25.00 fee, and will either be scrapped or returned to the customer at their expense.
Authorized returns will be eligible for credit per the following schedule:
|Return Policy||Allowable Credit|
|Valid Warranty claims, including error in processing by Brewer or Kemper Medical||100%|
|Medical division seating & tables in standard colors (subject to 25% restocking fee*)||75%|
|Unused Medical division products less than six (6) months old (subject to 25% restocking fee*)||75%|
|Custom-made upholstered products||Non-returnable|
|Medical division non-standard colors||Non-returnable|
|Service parts sold for less than $50.00 and all replacement upholstery||Non-returnable|
|Non-warranty products returned after six (6) months from date of shipment||Non-returnable|
|Non-warranty products returned unsuitable for resale because used, soiled, damaged, discontinued, etc.||Non-returnable|
*The standard restocking fee is 25% with a $50.00 minimum, whichever amount is greater, not to exceed the price of the product.
(for the Continental United States and Canada)
Standard Freight Terms: All prices are FOB Menomonee Falls, WI. Default shipping method is dock-to-dock delivery.
Freight-Paid Shipments: To provide additional value to our customers, Kemper Medical provides free dock to dock shipping on the following domestic orders:
Table and/or LiftMate Orders: Orders containing at least one table or LiftMate with a minimum of $4000 in goods; all Brewer products on the order contribute to the $4000 minimum
Medical orders without a Table or LiftMate: Orders with a minimum of $1000 in goods that do not contain a LiftMate or table
Freight-paid shipment details:
- Brewer establishes the method and size of shipments participating in the freight-paid program.
- Deviations from Brewer policy are available by request, but are subject to additional charges. Examples of deviations include: requested changes to Brewer’s chosen delivery size and method and delays due to off loading.
- The purchaser will be billed for any additional charges incurred by the receiving entity.
- Freight-paid shipments may be Drop Ship Orders.
- Receiving facility must have a dock and may be required to supply a fork-lift to unload the product.
For all other orders, Brewer products are shipped FOB factory, and the customer is responsible for freight charges.
Special Shipping Services: The following services are available for an additional fee – please contact Kemper Medical Customer Service at the number below for details:
Lift Gate: For deliveries without a loading dock; please note that this does not include inside delivery nor is timeframe for delivery guaranteed.
Inside Delivery: Product is transported from truck to just inside front door of building; please note that this does not include lift gate.
Setup and Debris Removal (White Glove Service): Product is removed from skid, placed for use, packaging materials and skid are removed.
Expedited or Guaranteed Shipping: Fast and/or guaranteed arrival for shipments.
- Upon receipt, merchandise should be carefully examined to ascertain that proper amount has been received in good condition.
- Once the delivery receipt is signed free and clear, Brewer may file a freight claim, but reimbursement to the customer is contingent upon reasonable evidence of carrier liability as determined by the freight carrier.
- Any claim for concealed shortage or damage must be made with delivering carrier within two (2) days from receipt of goods. Brewer does not assume any responsibility for loss or damage in transit, and compensation for such loss must be obtained from the freight carrier.
For information on freight, or to receive a freight quote or special services quote, please contact Brewer Customer Service at 1.888.Brewer.1 (1.888.273.9371), or [email protected]
Warranty: Brewer shall manufacture its products in accordance with the requirements of all applicable law, including without limitations, the regulations promulgated by and for the Federal Food and Drug Administration and industry standards. Brewer warrants its products to be free from defects in parts and workmanship under normal use and service for a period detailed in the table below from the date of delivery to original end user. Brewer will not be responsible for any Product failure due to abuse, modification or improper use, or for any use which exceeds the published capacity of the product.
Do not discard parts before contacting Brewer for warranty service, as Brewer may require the customer to send in defective parts for examination to determine the applicability of these warranty provisions. Brewer reserves the right to dispose of non-defective returned product if the customer fails to respond to requests for information for 30 days from receipt of product.
|AssistPRO Programmable Table||3 Years|
|Assist Power Procedure Table||3 Years|
|Access High-Low Exam Table||3 Years|
|Basic Exam Table||3 Years|
|Access Exam Table||5 Years|
|Element Treatment Table||3 Years|
|Support products||5 Years|
|Lighting products||1 Year|
|Seating products (Non-Industrial)||5 Years|
|Industrial Seating products||12 Years|
|Cylinders for industrial seating||Lifetime|
|OEM products||1 Year|
|Refurbished products||1 Year|
|Accessories and service items||1 Year|
This warranty is exclusive and in lieu of all other warranties and remedies whatsoever, including but not limited to implied warranties for merchantability and/or fitness for a particular purpose. No agent, employee, or representative of Brewer has any authority to make any affirmation, representation, or warranty not set forth in these terms and conditions concerning any products of Brewer. Brewer shall have no liability whatsoever for damages caused by transportation, accidents, fire, unauthorized alteration, or normal wear or abuse. Brewer will have no liability whatsoever for any incidental or consequential damages, including without limitation, lost profits or any such damages arising from (a) the design, manufacture, sale, delivery, installation, repair, operation or use of Products of Brewer or any part thereof, (b) any actual or alleged failure or defect in Products of Brewer or any part thereof, or (c) any actual or alleged breach or non-performance by Brewer of this limited warranty.
Obtaining Warranty Service: Warranty service must be obtained through The Brewer Company by contacting Customer Service by phone at 1.888.Brewer1 (1.888.273.9371 or by e-mail at [email protected]. If the product is within the warranty period described above, Brewer will either provide on-site repair services, ship replacement parts or replace the product at the discretion of Brewer. On-site service is provided only within the Continental United States, and only replacement parts or product will be provided at Brewer’s discretion in Canada. Completion of product warranty registration may expedite warranty service of exam tables and LiftMates. Register your product online at http://www.brewercompany.com/warranty-registration/.